Understanding your bills package

Our model is designed to give you the best deal possible. We pass on all our services at cost from the supplier and then charge you a fixed management fee on top of this.

As part of the fully managed service covered by the fee is your one consolidated bill, discounted prices and one place for all your customer support needs.

Our transparent structure means you always know your share of your household bills. This means we provide individual liability so you only ever pay your share of the bills, even if your housemates don’t pay theirs.

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Individual Liability Fee

We take an £120 per person, per year fee to set up, look after your services and guarantee individual liability. That works out as £10 per person per month on a 12 month contract.

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Broadband

If you are with Virgin, you will be on a 12 month contract. The rates will depend on the broadband speed that you and your housemates have selected.

  • For Virgin 350mb - £60 install / £56 per month for 12 months
  • For Virgin 500mb - £60 install / £70 per month for 12 months

If you are with GB Tech, you will be on a 12 month contract.

  • For GB Tech ADSL - £38.50 install / £21.50 per month for 12 months (Missed install charge £75.00)
  • For GB Tech FTTC (Fibre To The Cabinet) - £70.00 install / £29.50 per month for 12 months (Missed install charge £75.00)
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TV Licence

A TV Licence costs £159.00 per year (April 2021), which we pass onto you at cost. Whether you watch TV or stream to a device, you’ll legally need a TV Licence.

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Water

The rate of your water will depend on the location of your property, as water is supplied by individual providers across the country who charge different amounts.

Once we have set-up your account, we will find out whether your property is on a fixed or metered rate, which has an impact on the cost. We will be in touch to discuss this with you at the time to find the best way to proceed in terms of payment.